Ruby on Rails Support & Maintenance
Dependable support for your existing Rails application
Keep your Ruby on Rails application secure, maintained and operational with ongoing support from experienced Rails engineers.
Taking over an existing application
Need someone to take over your Rails application?
Taking responsibility for an existing application is different from building one from scratch. We’re comfortable inheriting established Rails codebases, understanding how they work, identifying the important risks and gradually bringing them under dependable technical ownership.
We can help when:
- Your original Rails developer has left
- Your previous agency is no longer supporting the application
- You no longer have Rails expertise internally
- Updates and maintenance have been neglected
- Your application needs upgrading
- Bugs or reliability problems are accumulating
- You want a long-term technical partner rather than another rebuild
You don’t need to have built the application with Azuki.
A straightforward route to technical ownership
A straightforward way to take over your application
01 · Rails Application Health Check
We start by understanding what we’re taking responsibility for. You receive a clear assessment of the application’s condition, immediate risks and recommended priorities.
- Ruby and Rails versions
- Gems and dependencies
- Security and known vulnerabilities
- Automated test coverage
- Deployment and release processes
- Hosting and infrastructure
- Monitoring and error reporting
- Application performance
- Codebase structure and maintainability
- Technical debt and upgrade requirements
02 · Stabilise & remediate
If the Health Check identifies work to complete first, we’ll agree it with you separately. That might include upgrades, security fixes, deployment improvements or reliability work.
03 · Ongoing Rails Support & Maintenance
Once we understand the application and its risks, we become the engineering team responsible for keeping it healthy.
Ongoing support
What we can look after
Rails & Ruby maintenance
Keeping frameworks, runtimes and dependencies appropriately maintained.
Security updates
Monitoring and addressing relevant vulnerabilities and security updates.
Bug investigation
Diagnosing and resolving problems in existing functionality.
Deployments & infrastructure
Helping keep the application deployable and its production environment reliable.
Performance & reliability
Investigating slow requests, errors, jobs, database issues and other operational problems.
Monitoring & technical health
Using appropriate monitoring and error reporting to identify problems early.
Technical debt
Identifying and progressively addressing issues that make the application harder to maintain.
Small improvements
Making sensible ongoing improvements alongside maintenance where appropriate.
Experienced Ruby on Rails engineers
Your application isn’t handed to a generic support desk.
Azuki is a senior software engineering team with extensive experience building, maintaining and taking responsibility for production web applications.
We work across the application stack — from Rails code and PostgreSQL databases through background processing, APIs, integrations, deployments and cloud infrastructure. That means we can understand the application as a whole rather than simply responding to individual tickets.
Rails upgrades & modernisation
Keep what works. Modernise what matters.
Running an older version of Rails doesn’t necessarily mean your application needs rebuilding. We assess the safest route to upgrading and improving it over time.
- Ruby upgrades
- Rails framework upgrades
- Dependency modernisation
- Test improvements
- Infrastructure changes
- Deprecated APIs and integrations
- Incremental technical-debt reduction
Larger upgrade projects are scoped separately from ongoing maintenance. Where modernisation is worthwhile, we’ll explain why and propose an appropriate route.
Frequently asked questions
Can you support an application you did not build?
Yes. We are comfortable inheriting established Rails codebases. We usually begin with a Health Check so we can understand the current setup, risks and priorities before taking on ongoing responsibility.
What happens first?
We start with a Rails Application Health Check covering the codebase, dependencies, security, tests, deployment, infrastructure, monitoring and performance. You receive a clear assessment and recommended priorities.
Do older Rails applications need to be rebuilt?
Not necessarily. We first assess the safest route to keeping the application secure, reliable and maintainable. Where modernisation is worthwhile, we explain why and propose an appropriate route.
Can you help with Rails upgrades?
Yes. Ruby, Rails and dependency upgrades can be scoped as separate work alongside ongoing support, with test, infrastructure and deprecated integration changes considered as part of the route.
Do I need to have an in-house Rails team?
No. We can provide the Rails expertise and technical ownership you need, whether that is ongoing maintenance, upgrade work or a longer-term engineering partnership.
Looking for ongoing Ruby on Rails support?
Talk to us about your Rails application
Whether you’ve lost your Rails developer, inherited an application that’s becoming difficult to maintain, or want a dependable engineering team looking after it, we can help.